Medication Support Services
ABOUT MEDICATION SUPPORT
Our medication support services provide personalised, carefully scheduled face-to-face video calls with a team of friendly, experienced Pharmacists and Pharmacy technicians via an easy-to-use tablet device. Offering expert support, advice, guidance and information about taking medicines throughout the day, we can help to take away the feelings of stress, worry and uncertainty that often come with managing medication, particularly if there are tricky drug dose intervals or complex medical conditions.
The client's medication management will be supported by the pharmacy professionals, who can also manage repeat prescription ordering, and all medication-related issues, allowing your loved ones to share the responsibility of ensuring that medicines are taken correctly, on time, every time with trusted professionals.
It helps to make taking medicines safer and quicker, with your own pharmacy professional, always at hand to give advice, answer questions about medicines, and be available for a friendly chat when needed. The service is available from 7:00 am to 11:00 pm every day, including bank holidays and weekends, with up to 10 virtual visits made if required each day.
WHY USE THE SERVICE?
- The service provides support for clients and loved ones at home, allowing the carer or family member to share the responsibility of medicine management
- Allows the personal carer or loved ones to feel confident and relaxed about taking time away from the patient if required
- Significantly cheaper than using in-person private carers
- Supports an active, independent lifestyle: the device is portable, and the service can be provided wherever the patient goes, whether that’s on holiday overseas, on a family visit or a day out with friends.
KEY BENEFITS:
- Helps improve safety and adherence when taking medicines
- Can help to improve the patient's quality of life and reduce the worries due to managing medicines correctly
- The patient does not need to change their current pharmacy or GP, the team at Medication Support Ltd will liaise with the pharmacy as part of the service if needed
FREQUENTLY ASKED QUESTIONS
The service starts from £11.74 per day which includes up to 10 virtual visits in a day. The minimum service provision is one month.
No, the device is supplied free of charge as part of the monthly fee. The minimum service provision is one month.
You will be speaking face-to-face, via our simple tablet device, to one of our friendly Pharmacists or Pharmacy Technicians for every dose. They’ll be there to remind you and help you take your medication exactly as prescribed and are on hand to offer advice and support in whatever form the medication takes, be it tablets, liquids, injections, inhalers or ointments. They'll even help organise repeat prescriptions with your Pharmacy or arrange GP appointments if required.
Give us a call on 0161 9747190. Our friendly and helpful team will arrange a time, of your choosing, for one of our pharmacy professionals to call you to discuss the service in detail
You may require support from carers for non-medication issues, but our service is usually all the medication support you will need.
Many clients who have used the Medication Support at Home services have been able to keep their loved ones at home, independent and reassured, for a number of years.
TESTIMONIALS FROM VERIFIED SERVICE USERS
“I absolutely love having the MediHub. and I can’t thank them enough”
Service user
“I simply cannot speak highly enough about the team and service at Medication Support”
Nursing Partner, Brownlow Health
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