We understand that sometimes taking medication can be difficult. Whether it's for you, or to help someone that you care for, we can provide support for a range of common challenges related to taking medication. Find out how to ask for support with understanding and taking your medication.

When taking multiple medications it can be confusing remembering what exactly to take and when. Speak to a member of the pharmacy team about potential options available to you, such as a Medicine Reminder Chart (MRC) which is a handy print out listing the medicines you are taking with instructions on how and when to take these.

At Boots, we can offer a print-out of medicine details and the required instructions in large font. This includes a large letter on the print out which matches a large letter found on each medicine label, to help you identify which medicine the instructions relate to. Ask a member of the pharmacy team for a Large Print Label when you collect a prescription.

Medication packaging can sometimes be difficult to get into, or use. Therefore, we have various aids to help you with opening and using your mediction. Ask a member of the Boots pharmacy team about potential options available to you.

You may have questions about being on medication for a long time. If you have any questions and concerns, speak to your Boots pharmacist who will be able to help advise you on your medication. 

It is completely normal to sometimes forget which medication is for which condition. If this is something that you struggle to remember, speak to a member of your Boots pharmacy team, who may be able to put the information you require on the medication label for you, or can find an alternative way to help. 

There are several ways to re-order repeat medication:

 - Online through Boots Online Prescriptions where you will receive email alerts when its time to re-order your repeat medication.

 - Other ways to order repeat prescriptions vary depending on where you live. These options may include: through the telephone using the dedicated medicines order line, dropping a repeat slip off at your GP surgery, or ordering online. Speak to you local surgery or pharmacy to find out more.

If you do run out of any of your medication and are unable to get a prescription, you can speak to your local Boots pharmacy team who will be able to assist. 

Sign-up to our Prescription Text Message service and we can send you a message when your prescription is ready to collect. Speak to a member of the Boots pharmacy team about signing up, and start receiving messages straight away. 

For someone you help, or care for, taking multiple different medications and remembering what exactly they need to take and when can be confusing, especially when you're not around. Here at Boots, we want to make this easier. Speak to a member of the pharmacy team about potential options available to you, such as a Medicine Reminder Chart (MRC). A MRC is a handy print out listing the medicines the person you support requires, with instructions on how much of the medication they need to take and when, so it's easier for the person you support to remember what to take when you're not around.

If multiple people are helping the person you care for take their required medication at specific times, including paid carers it can be difficult to keep track of whether the person you care for has taken their medication or not. Speak to a member of the pharmacy team about potential options available to you, such as a Medicine Administration Record Chart (MAR Chart). A MAR Chart is a handy print-out of the medication required, with instructions, alongside a calendar to tick off when medication has been taken.

At Boots, we can offer a print-out of medicine details and the required instructions in large font. This includes a large letter on the print out which matches a large letter found on each medicine label, to help the person that you care for identify which medicine the instructions relate to. Ask a member of the pharmacy team for a Large Print Label when you collect a prescription.

Medication packaging can sometimes be difficult to get into, or use. Therefore, we have various aids to help you with opening and using your mediction. Ask a member of the Boots pharmacy team about potential options available to you.

You, or the person that you care for may have questions in regards to being on a medication for a long time. If you have any questions and concerns speak to a member of the Boots pharmacy team who will be able to help advise you on your medication. 

Medication names can be complex or confusing. It is completely normal to sometimes forget which medication is for which condition. If this is something that you struggle to remember, speak to a member of the Boots pharmacy team, who may be able to put the information you require on the medication label for you, or can find an alternative way to help. 

It's easy to forget to re-order the repeat medication for someone you care for, especially if you are helping multiple people with various medication requirements. By signing up to Boots Online Prescriptions, you can receive email alerts when it's time to re-order the repeat medication of those you assist, provided you have their consent. 

There are several ways to re-order repeat medication:


 - Online through Boots Online Prescriptions where you will receive email alerts when its time to re-order the repeat medication.

 - Other ways to order repeat prescriptions vary depending on where you live. These options may include: through the telephone using the the dedicated medicines order line, dropping a repeat slip off at your GP surgery, or ordering online. Speak to you local surgery or pharmacy to find out more.


If the person that you care for does run out of any critical medication and you're unable to get a prescription speak to a member of the Boots pharmacy team about an emergency supply.

Our Prescription Text Message service will send you a message when the required prescription is ready to collect. Get messages for both your prescriptions, and for the person you care for. Speak to your Boots pharmacy team about signing up and you can start receiving messages straight away. 

*Charges may apply. The store location needs to be near the delivery address for the in-store delivery service to be used. Free delivery via Royal Mail is available in England when ordering repeat prescriptions through Boots Online Prescriptions.