Prescription Text Message Service

What is the Boots Prescription Text Message Service?

The Boots Prescription Text Message Service* is a great way for us to let you know when we receive your prescription** and when it is ready to collect. Sign up for our free service when you’re next in store, order your prescription as usual and we’ll send you a text when we receive your prescription** and again when they are ready to collect. 

How it works


Simply sign up in store and you'll be able to have the reassurance that we have received your prescription** and you'll be able to come and collect your prescription as soon as you get your confirmation text that it's ready.

Step 1: Pop into your local Boots pharmacy


Tell the team you'd like to use our Text Message Service. 

Step 2: Provide us with your mobile number


If someone else collects your prescription, we can text them instead. You'll need to give your permission first.

Step 3: Receive your welcome text


You're all set. We'll text you to let you know each time we receive your prescription** and again when they're ready to collect.

*Please don’t reply to these text messages as they are automated & we won’t get your reply. 

**Prescription received texts are only sent in England and certain stores in Wales that are EPS enabled. Prescription received texts will only be sent for Repeat NHS prescriptions.